All jewellery will be made to order and shipped within 1-2 weeks. If you need something sooner please send a message using the contact form.
UK orders: Shipped via Royal Mail FREE
(estimated delivery times 1-2 working days)
Europe orders: Shipped via Royal Mail £5.50
(estimated delivery times 3-5 working days)
Rest of World orders: Shipped via Royal Mail £7.50
(estimated delivery 5-7 working days)
Orders will be sent via regular mail or singed for, depending on value.
Rest of World
Easy Returns & Exchanges
If you would like to return an item, please send an email within 7 days of receiving the piece. You will then be given the return address, please send back the item undamaged/unworn and in re-saleable condition. Once it has been received, you will receive a refund to your original payment method.
The buyer will be responsible for the return postage, unless the item is faulty.
If an item should be faulty when received please send a message as soon as possible, and an exchange or refund will be arranged. If it should develop a fault through everyday wear and tear again please send a message as soon as possible.
Customer satisfaction is incredibly important so you can be sure when ordering from Victoria Grace Silversmith of good communication, and hassle free return/exchange if required.